Introduction
Connecting riders with drivers, Uber has revolutionized the way we think about transportation. Despite the seamless service, you may need to contact the company for a range of reasons, from lost items to trip disputes. This article provides an all-encompassing look at how you can get in touch with Uber, be it the Uber address for mailing or the Uber phone number for immediate assistance.
Uber Headquarters Address
If you’re looking to get in touch with Uber through traditional channels, their global headquarters is located at:
1455 Market St, San Francisco, CA 94103, USA
Though reaching out via mail can be slow, it’s a suitable option for formal complaints or legal matters.
Uber Customer Service Phone Number
Contrary to popular belief, Uber does have a phone number for customer support. To contact Uber customer service, you can dial:
1-800-593-7069
Remember, this number is primarily for riders and general queries.
Uber Driver Support
Uber offers distinct lines of support for drivers. If you’re a driver seeking assistance, the company has a separate helpline:
1-800-593-7069
You can also visit a local Greenlight Hub for in-person assistance.
Uber Eats Support
Got an issue with your food delivery? Uber Eats has its own dedicated customer service. Dial the following number for immediate help:
1-800-253-6882
Uber Freight and Business
Uber isn’t only about transporting people or food; they also offer services for business logistics under Uber Freight. For Uber Freight and business-related inquiries, you can contact:
1-800-611-FREIGHT (3734)
In-App Support
The Uber app provides robust in-app support for a plethora of issues. Whether you’re a rider, driver, or a foodie using Uber Eats, you can access the ‘Help’ section in the Uber app for real-time solutions.
Email and Social Media Support
Besides phone support, Uber is quite responsive on social media. You can direct your queries to their Twitter account, @Uber_Support. You can also contact them via email although this may take a bit longer for a response. The primary email for support is:
FAQs
Is there an Uber customer service phone number?
Yes, you can dial 1-800-593-7069 for general queries or concerns as a rider.
Can drivers directly contact Uber?
Yes, drivers can call the same customer service number 1-800-593-7069 or seek in-person help at a Greenlight Hub.
Is there a dedicated support line for Uber Eats?
Absolutely, for any issues related to Uber Eats, the support number is 1-800-253-6882.
What about contacting Uber for business-related services?
Uber Freight and business services have a dedicated number, 1-800-611-FREIGHT (3734), for such inquiries.
What is Uber’s corporate address?
The global headquarters of Uber is at 1455 Market St, San Francisco, CA 94103, USA.
Conclusion
From traditional mail to modern app-based support, Uber offers a range of avenues to get in touch. Understanding which channel is most appropriate for your specific need ensures quicker resolution. Whether you’re a rider, driver, or someone who simply can’t live without Uber Eats, there’s always a way to reach out.