Most workers have relationships with individuals outside of their immediate workplace. Customers are crucial to your employer’s and your job’s success, as they ensure the continuation of the company’s operations. Because of this, it is essential for you to engage with your consumers while maintaining the highest possible level of professionalism.
It is not unheard of for a consumer to behave rudely toward an employee. If you are a victim of sexual harassment at work that a customer started, you are entitled to justice. However, who exactly should be held accountable?
Your employer is responsible for ensuring that a safe working environment is maintained.
Your employer is primarily responsible for ensuring your physical and psychological safety while on the job. This indicates that they are responsible for ensuring you are protected from any and all forms of discrimination brought against you by your coworkers, supervisors, contractors, and customers. And if this takes place, your employers have a legal obligation to take the proper steps in order to preserve your rights. White Plains employment law attorney can help you get justice.
What course of action may you take if a client sexually harasses you?
In order to prosecute your claim of sexual harassment, it is vital that you follow the necessary measures. To begin, you are going to need to document your claim. It is a good idea to jot down the date, time, and place where the occurrence took occurred in your notebook. Be sure to save any digital evidence you may have obtained, such as emails or text messages. In addition, if there were any witnesses to the event, you should also get their statements.
Next, you are required to report the harassment to either your direct supervisor or the company’s Human Resources department. It is helpful to research your workplace’s rules and procedures to understand better the process of submitting a complaint with the responsible parties.
You would hope that your employer would take your accusations seriously and that they would take the proper actions to remedy the problem. If they do not, you are obligated to submit a complaint to the Equal Employment Opportunity Commission (EEOC).
Maintaining your legal standing
Harassment of a sexual kind may be disheartening, to put it mildly. If you are subjected to sexual harassment at work by a customer, familiarizing yourself with the employment laws of New York will assist you in protecting your rights and interests.